Shipping Policy
WINE SHIPPING
We are currently able to ship WINES to the following states as local guidelines dictate.
AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, LA, ME, MD, MA, MI, MN, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OK, OR, PA, RI, SC, SD, TN, TX, VT, VA, WA, WV, WI, WY, DC.
HARD LIQUOR SHIPPING
Currently, We CANNOT ship HARD LIQUORS to the following states:
AL, AK, HI, KY, ND, NH, MS, UT.
Please inquire by email sales@whiskeyparadise.com
You can find out the shipping rates by using the shipping calculator.
AGE REQUIREMENTS
Due to federal and state regulations, all wine shipments must be received by an adult 21 years of age or older. An adult must be physically present to sign for the wine delivery. The person receiving delivery will be required to show identification proving that he or she is at least 21 years old. Therefore we highly recommend that you provide us with a business shipping address for best service.
Thank you for choosing Whiskey Paradise for your liquor needs. We strive to provide you with the best shopping experience, including fast and reliable shipping services. Please take a moment to review our shipping policy to understand how we process and deliver your orders.
1. Order Processing:
– Once you place an order on our website, our team works diligently to process and prepare it for shipment.
– Order processing typically takes 0-1 business days. During peak seasons or promotional periods, processing times may be slightly longer.
2. Shipping Methods and Delivery:
– We offer standard shipping to most locations within the United States.
– Delivery times may vary depending on your location. Estimated delivery times will be provided during the checkout process.
-Orders are shipped via FedEx, UPS, and other carriers. Shipping costs will be calculated at checkout. Federal regulations make it illegal to ship wine to a P.O. Box or APO address. If you enter a P.O. Box or APO address as your shipping address, the wine will be returned to us and you will be charged for the original shipment, the return shipment and the subsequent shipment to a valid street address.
– Please note that we currently do not offer international shipping.
3. Shipping Fees:
– Shipping is free for all items.
4. Tracking Your Order:
– Once your order has been shipped, we will provide you with a tracking number via email.
– You can use the tracking number to monitor the progress of your shipment on the courier’s website.
5. Order Status and Updates:
– You can check the status of your order by logging into your account on our website.
– We will also send you email notifications regarding the status of your order, including confirmation, shipment, and delivery updates.
6. Damaged or Lost Shipments:
– We take great care in packaging and securing your orders to minimize the risk of damage during transit.
– In the rare event that your order arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue and arrange for a replacement or refund, as applicable.
– If your order is lost in transit, please reach out to our customer service team, and we will initiate a thorough investigation with the shipping carrier.
7. Address Accuracy:
– It is essential to provide accurate and complete shipping information when placing your order.
– Please double-check your shipping address to ensure its accuracy. Whiskey Paradise will not be held responsible for delays or undelivered orders due to incorrect or incomplete addresses provided by the customer.
8. Shipping Restrictions:
– Please note that certain state laws and regulations may restrict or prohibit the shipment of alcoholic beverages.
– It is the customer’s responsibility to ensure compliance with local laws regarding the purchase and shipment of alcohol. By placing an order, you confirm that you are of legal drinking age and are in compliance with all applicable laws.
If you have any questions or need further assistance regarding our shipping policy, please don’t hesitate to contact our customer service team. We are here to help and ensure your satisfaction.
